These Terms of Service ("Terms") govern your use of the KB Tenacious, LLC website at kbtenacious.com ("Site") and any invoice-tier services you request through it. By accessing this Site or submitting a service request, you agree to these Terms.
1. Who We Are
KB Tenacious, LLC is a licensed private investigation agency operating under Washington State law. Agency License No. DOR00030765. All investigative services are performed by or under the direct supervision of a Washington State-licensed private investigator.
2. No Client Relationship Created by Site Use
Visiting this Site, reading its content, or submitting a contact form does not create a client relationship or any obligation on the part of KB Tenacious, LLC to accept your case or provide services. A client relationship is established only upon execution of a written engagement agreement or, for invoice-tier services, upon KB Tenacious, LLC's written acceptance of your request.
3. Informational Content Only
The content on this Site is provided for general informational purposes only. Nothing on this Site constitutes legal advice, professional investigative advice, or a guarantee of any outcome or result. You should consult a licensed attorney for legal matters.
4. Permitted Use
You may use this Site only for lawful purposes. You agree not to:
5. Intellectual Property
All content on this Site is the property of KB Tenacious, LLC and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or republish any content without prior written permission.
6. Disclaimer of Warranties
This Site and its content are provided "as is" without warranties of any kind. KB Tenacious, LLC does not warrant that this Site will be available at all times, error-free, or free of harmful components.
7. Limitation of Liability
To the fullest extent permitted by law, KB Tenacious, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site. Our total liability for any claim arising from use of this Site shall not exceed one hundred dollars ($100.00).
8. Governing Law
These Terms are governed by the laws of the State of Washington. Any dispute shall be resolved in the state or federal courts located in Lewis County, Washington.
These terms apply to all services fulfilled under invoice only, without a separate written engagement agreement — including skip traces, locate services, background checks, vehicle searches, DMV and postal searches, location risk assessments, business verification, video review, and notary services.
9. Right to Decline
KB Tenacious, LLC reserves the right to decline any service request at its sole discretion, for any lawful reason, at any time prior to issuing an invoice.
10. Attorney-Only Restriction - Skip Trace and Locate Services
Skip trace and locate services are available exclusively to licensed attorneys, law firms, and authorized legal support staff. By requesting these services, you represent that you are a licensed attorney or authorized representative, the information will be used solely in connection with a legitimate legal matter, and you have a permissible purpose under applicable law including the DPPA and GLBA. Misrepresentation of professional status is grounds for immediate termination of services, forfeiture of amounts paid, and may constitute a criminal offense.
11. Lawful Use Certification
By submitting any service request, you certify that your purpose is lawful, you will not use results to stalk, harass, threaten, or harm any individual, and you acknowledge that reports provided under these Terms are not consumer reports under the FCRA and may not be used for employment, tenancy, credit, or insurance decisions without a separate FCRA-compliant process.
12. No Guarantee of Results
KB Tenacious, LLC does not guarantee that any investigation will locate a subject or produce a specific result. Our obligation is limited to reasonable professional efforts.
13. Payment Terms
Payment is due upon receipt of invoice unless otherwise stated in writing. Invoices unpaid after thirty (30) days may be subject to a late fee of 1.5% per month. In the event of non-payment, you agree to reimburse KB Tenacious, LLC for all reasonable costs of collection, including attorney's fees.
14. No Refunds on Completed Work
All sales are final upon delivery of results or completed services. If a service cannot be completed due to circumstances within our control, a partial or full refund may be issued at our discretion.
15. No PI-Client Privilege
No private investigator-client privilege exists under Washington State law. Confidentiality will be maintained as a matter of professional practice, but KB Tenacious, LLC may be compelled to disclose information pursuant to a valid court order or subpoena.
16. Voluntary Reporting Policy
KB Tenacious, LLC may, in its discretion, voluntarily report information to appropriate authorities when our work uncovers credible evidence of elder financial abuse, child abuse or neglect, or imminent risk of harm to a person.